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Gorgias is a customer support helpdesk specially designed for Shopify stores

Aircall is the cloud-based phone system of choice for modern brands. Sales and support teams, or the entire company, can have their phone system up and running in just a few clicks and integrated with the tools that they love (Salesforce, HubSpot, Zendesk, Slack, Intercom and many more!).

Entirely focused on eCommerce, eDesk helps online retailers to deliver seriously extraordinary customer service everywhere they sell. Our award-winning artificial intelligence powered automation tools streamline customer support processes and delivery of business insights. This means eCommerce brands can resolve customer queries quicker, and focus instead on selling more and realising their growth potential.

Loop Subscriptions helps DTC brands to increase subscription revenue and reduce cancellations through our full-stack subscription management app. Easiest Customer Portal to reduce your subscription related support tickets Reduce your cancellations by keeping subscribers excited. Automated the whole process using if-then-else rules inside Loop flows. Handle payment failures like a pro using smart dunning system. Realize revenue from failed payments. Get more than 200+ mobile friendly widget designs. Use custom css to style your widgets whichever way you want. Configure subscription models unique to your business- We power all types of subscriptions models such as auto-ship, gift, prepaid and trial subscriptions.

CloudTalk is an AI-powered VoIP business calling solution that helps customer service and sales teams transform conversations into conversions worldwide. It turns exceptional customer experiences into your greatest competitive advantage. What sets CloudTalk apart? • Easy Setup: Install your phone system within hours. • Global Expansion: Access local numbers in over 160 countries, offering the largest international number coverage on the market. • Automation and Time Savings: With workflow automation, custom call routing, and intelligent dialling, save up to 3 minutes per call. • Seamless Integration: Connect your CRM and helpdesk tools to centralize calling data effortlessly, eliminating the need to switch between platforms. • Advanced AI and Analytics: Empower your team with AI tools like automatic call transcriptions, sentiment analytics, and intelligent search. Track agent performance with detailed tools and access customer data and call history before calls.

What is PostPilot? Acquisition and retention online is hard. iOS and declining email metrics make it harder. PostPilot makes it easy for brands to test and add a new, effective channel to their marketing mix: direct mail. How it works When you add our app to your store, the magic happens. We extend your top lifecycle campaigns into a new channel where they will reach new and existing customers. Recipients will experience a tangible expression of your brand (examples below), one that converts better than email. Our capabilities (like Klaviyo for direct mail) ● Set and forget with one-off campaigns & automated/triggered flows ● Drive your lifetime value with smart audience segmentation ● Increase conversion rates via 1:1 personalization ● Wow the CFO with real-time ROI tracking ● Prospect more affordably and effectively with our MailMatchTM technology ● Increase personal touch with authentic handwritten cards (real pens!) ● Single use coupon codes, abandoned carts, and more!

Consio enables merchants to close more sales and engage with their customers profitably on the phone. Your store is collecting a lot of phone numbers, yet you are still sending the same tired discount via SMS. You told yourself many times that you should call your customers. Now is the time.

Gladly is a Radically Personal Customer Service Platform. Unlike legacy customer service platforms that are case centric, only Gladly is designed with people at the center and uniquely enables a single lifelong customer conversation from voice to modern messaging. Gladly powers some of the most innovative consumer companies like Warby Parker, JOANN, and TUMI to deliver exceptional customer experiences and makes customer service a competitive advantage.