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Supermoon

Simplify customer support with the power of AI.

About Supermoon

Supermoon is a best-in-class CX platform for small and medium businesses! We seek to work with Shopify stores and SMBs who are looking to save significant time replying to all customer inquiries. Clients can quickly connect email, chat, social channels and more using our omni-channel platform and start automating recurring support requests in minutes. Supermoon pricing is affordable and only costs a fraction of what Gorgias, Zendesk, and other enterprise-focused legacy platforms charge.

What sets Supermoon apart?

  • Affordable: Don't pay for complex systems and features you don't need.
  • Actually helpful AI: Our AI Assistant is easy to train, continuously learns about your company, and allows you to save time answering repetitive inquiries.
  • Easy-to-use: Our customers love how easy it is to navigate and understand our platform interface. It's simply enjoyable!
  • Customer oriented: We've talked to hundreds of Shopify merchants and agencies to ensure we are building exactly what is needed in the market. With this, we will always provide onboarding help and the highest level of customer support.
Supermoon has cut our Monday morning chaos for customer service in half. I used to spend three to four hours just getting things in order and that's down to two hours max.
Molly, Head of Customer Service at Maritime Supply Co

Supermoon and TalentPop

Supermoon provides an affordable and easy-to-use help desk for TalentPop's users to manage their customer support. Whether it be through the omni-channel inbox features, AI chat bot, or ticketing features, Supermoon provides all of the core features of a good help desk without the complexity and headache of enterprise softwares.